Amazon Reveals New CEO of Consumer Business to Replace Dave Clark

ByElizabeth J. Bohn

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Amazon has named the substitution for one particular of its prime lieutenants.

CEO Andy Jassy declared Tuesday that Doug Herrington will grow to be the CEO of All over the world Amazon Stores small business, replacing the recently departed Dave Clark. Clark had served in the position — formerly termed CEO of Throughout the world Buyer — until eventually he resigned on June 3.

Jassy wrote in an e mail to employees that Herrington has been with Amazon for 17 several years and “is a builder of excellent teams.”

“He is also a terrific inventor for buyers, thinks major, has thoughtful vision around how category administration and ops can perform nicely jointly, is a unifier, is very curious, and an avid learner,” Jassy wrote.


Herrington now oversees the divisions Amazon customers interact with most, together with physical retailers, on line retail, and shipping operations.

Herrington actions into a job that transformed arms several moments over the earlier handful of yrs. Clark, who joined Amazon in 1999, had only assumed the customer CEO position in January 2021 just after a further longtime exec, Jeff Wilke, stepped down.

But Clark’s tenure was marred by various missteps, which include overexpansion and over-staffing at Amazon success facilities, mounting fees, and failing to quit union development, present-day and former staff recently advised Insider. Individuals firm insiders also mentioned that Clark’s romance with Jassy experienced become tense because of to what they described as Jassy’s penchant for micro-taking care of, as perfectly as his bias towards AWS, the division he used to lead.

With Herrington’s appointment to Clark’s former function, he will report right to Jassy and become a single of Amazon’s most effective executives.

“This is a pretty sturdy and knowledgeable management workforce,” Jassy wrote in the e-mail. “I stay pretty optimistic about our Stores small business, and feel we’re even now in the early days of what is actually possible.”

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